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Reward Policy

Reward Points EXCHANGE RATES

The value of Reward Points is determined by an exchange rate of both currency spent on products to Reward Points, and an exchange rate of Reward Points earned to currency for spending on future purchases.

REDEEM Reward Points

You can redeem your Reward Points at checkout. If you have accumulated enough Reward Points to redeem them you will have the option of using Reward Points as one of the payment methods. The option to use Reward Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Reward Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

Reward Points MINIMUMS AND MAXIMUMS

Reward Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Reward Points until you accrue a minimum number of Reward Points, at which Reward Point they will become available for redemption.
Reward Points may also be capped at the maximum value of Reward Points which can be accrued. If this option is selected you will need to redeem your accrued Reward Points before you are able to earn more Reward Points.

MANAGE YOUR Reward Points

You have the ability to view and manage your Reward Points through your Customer Account. From your account you will be able to view your total Reward Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Reward Points limit and a cumulative history of Reward Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Reward Points, including expiration notifications.

Reward Points EXPIRATION

Reward Points can be set to expire. Points will expire in the order form which they were first earned.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Reward Points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.
The Products, Instructions, and claims on this site have not been evaluated by Authentic Kratom or US Food and Drugs Administration (FDA). They are NOT intended to diagnose, treat, Prevent, or cure any disease or medical condition or substitute for advice from a physician or health care professional. Please contact your physician or health care professional with any question regarding these products. Kratom in general have NOT been approved by the FDA for human consumption. Consuming Kratom may lead to serious health illness. Kratom sold on our website are for research purposes only.

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We do NOT ship Kratom to these states: INDIANA, RHODE ISLAND, TENNESSEE, WISCONSIN, VERMONT, ARKANSAS, ALABAMA, Also, we Do NOT Ship Kratom to the Following Countries: Australia, Thailand, Malaysia, Myanmar