• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

 

We Process Every order within 24 hours. Usually, if we receive an order anytime before 1:00 PM PST, your order will be shipped the very same day. We are closed on Saturday & Sunday. Therefore, if we receive any order during weekend, it won't be processed until Monday. Please see our estimated delivery schedules:

Domestic Services	Days to Deliver		International Services	Days to Deliver
First Class Mail	3-5 Business Days		First Class Mail	7-30 Days (may be longer)
Priority Mail	1-3 Business Days		Priority Mail	10-15 Days
Priority Express	1-2 Business Days		Priority Express	6-10 Days

Privacy & Security

Your privacy is very imortant to us. Information collected at the time of placing your order are safe and they not sold to any 3rd party companies, under any circumstances. We do however use your email address to send special offers, update of your orders, updates of our site, etc. Sensitive information such as credit card information are not stored on our server as we delete this inofrmation right after processing your payment. 

Returns & Replacements

If you are not happy with any of our products, please feel free to let us know within 3 days from the receipt of delivery. To test the product make sure it meets your expectations, please use upto 15 grams of powder. A restocking fee may apply. A refund will not be accepted if used more than 15 grams. 

Ordering

You may place an order via our website or you can call our 800 number to place an order. For faster processing, we suggest you place the order directly from our website. 

Payment, Pricing & Promotions

Major Credit Cars are accepted. 

Viewing Orders

Please log into your account to check the status update of your orders or viewing your orders placed with us. 

Updating Account Information

You need to log into your account update personal information.