1(888) 270-1285
Hours: 8am-5pm PST M-Fri

Shipping & Returns

Shipping Restrictions:

We do not ship to the U.S. States: Alabama; Arkansas; Indiana; Rhode Island; Vermont; Wisconsin; San Diego, CA; Jerseyville, IL; and Sarasota County, FL.
We also do not ship to the countries: Australia, Burma, Denmark, Finland, Lithuania, Malaysia, Myramar, Poland, Romania, South Africa, Sweden, Thailand, and Vietnam.

Shipping & Delivery Time

Domestic Shipping Days   International Shipping Days
First Class Mail 2-5 Days   First Class International 7-30 Days
Priority Mail 1-3 Days   Priority Mail Int. 10-15 Dasy
Priority Mail Express 1-2 Days   Priority Mail Express Int. 6-10 Days



If you're NOT happy with your purchase, please contact us immediately after receiving your order, NO LATER THAN 10 DAYS FROM THE DAY PACKAGE WAS DELIVERED,  and we will find the best solution to take care of any issue that may arises. Best way to contact us is to call us at 888-270-1285 or email us at kratomdistribution@gmail.com. Please make sure to include your order number if you're emailing or when you call, please provide your order number as reference.


Tracking Your Order: You may track your order from our website directly by logging in or without logging into our website.


The Products, Instructions, and claims on this site have not been evaluated by Authentic Kratom or US Food and Drugs Administration (FDA). They are NOT intended to diagnose, treat, Prevent, or cure any disease or medical condition or substitute for advice from a physician or health care professional. Please contact your physician or health care professional with any question regarding these products. Kratom in general have NOT been approved by the FDA for human consumption. Consuming Kratom may lead to serious health illness. Kratom sold on our website are for research purposes only.

We do NOT ship Kratom to these states: INDIANA, RHODE ISLAND, WISCONSIN, VERMONT, ARKANSAS, ALABAMA, Also, we Do NOT Ship Kratom to the Following Countries: Australia, Thailand, Malaysia, Myanmar